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Mpumalanga Mambas Privacy Policy

We Respect Your Privacy

This Privacy Policy informs you about how we collect, use, disclose, and protect your personal data when you engage with our website to register players, sign up for events, book services, purchase products, buy tickets, and participate in other activities that collect personal information.

This Privacy Policy applies to personal data collected by the Mpumalanga Mambas. We are committed to adhering to the Protection of Personal Information Act (POPIA), which governs the collection, use, protection, and sharing of personal information.

Definitions

  • Personal Data: Information about a living individual that can identify them, such as name, ID number, or email address.

  • Usage Data: Information automatically collected through our website, app, or other digital services (e.g., duration of a page visit).

  • Cookies: Small files stored on your device, containing data like an anonymous unique identifier.

  • Data Processor: Individuals or organisations processing personal data on our behalf, such as our accounts staff.

  • Data Service Providers: Third-party companies that store, transfer, or process data for us, such as web hosts or accounting software providers.

  • Data Subject (or User): Any individual using our services and whose personal data is being processed.

Information Collection and Use

We collect various types of personal information for different purposes to improve and provide our services.

Personal Data When using our services, we may ask for certain personally identifiable information, including but not limited to:

  • Full Name

  • Family Members' Names

  • ID Numbers

  • Contact Numbers

  • Email Addresses

  • Photographs

  • Medical Information

You provide this information voluntarily. However, some data is marked as required, and without it, we may not be able to provide the requested services or products.

We may also use your personal data to send newsletters, marketing, or promotional material. You can opt out by following the "unsubscribe" link in our emails.

Cookies and Usage Data

Tracking & Cookies - We use cookies and similar technologies to track website activity and improve our service. Cookies are sent from our website to your browser and stored on your device. You can configure your browser to refuse cookies, but doing so may limit your ability to use certain services.

Usage Data We collect information such as:

  • Your IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Device information (if using a mobile device)

This data is used to analyse and improve our services.

Use of Data

Mpumalanga Mambas uses your data to:

  • Provide requested services or products

  • Process payments, if applicable

  • Monitor and improve our website and services

  • Notify you of changes to events or services

  • Enable participation in interactive features

  • Gather feedback to improve our communications and events

  • Detect and resolve technical issues

  • Provide you with updates and offers (unless opted out)

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. We may also retain usage data for analysis or to enhance security, except where legally required to retain it longer.

Data Transfers

Your data may be transferred to and maintained on servers outside your jurisdiction, where data protection laws may differ. By providing your information, you consent to such transfers. We ensure adequate controls and security measures are in place to protect your data during these transfers.

Data Disclosure

We may disclose your personal data if required by law or to:

  • Comply with legal obligations

  • Protect the rights and property of Mpumalanga Mambas

  • Investigate wrongdoing related to our services

  • Safeguard the safety of users

  • Prevent legal liability

In cases where a merger, acquisition, or asset sale occurs, your personal data may be transferred, and we will notify you in advance.

Third-Party Service Providers

We may need to share your personal data with third-party providers to facilitate the services or products you request. Examples include tournament organisers and competition hosts. Any such sharing will be clearly specified.

Security of Data

We take reasonable steps to ensure that your personal information is accurate, complete, and secure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data. We recommend that you notify us of any errors or updates to your information and keep your details up-to-date.

Your Rights Under POPIA

If you reside in South Africa, you have rights under the Protection of Personal Information Act, including the right to:

  • Access, update, or delete your personal data

  • Correct inaccurate or incomplete information

  • Object to the processing of your personal data

  • Restrict the processing of your data

  • Request data portability

  • Withdraw consent for data processing

To exercise these rights, please email us at dpo@hockeyfarm.co.za. We may need to verify your identity before processing any requests.

Service Providers

We may employ third-party companies to help us deliver our services, such as website hosting or analytics. These providers only have access to your data to perform specific tasks and are bound by confidentiality agreements.

Google Analytics
We use Google Analytics to track website traffic and usage patterns. For more details, please visit Google's Privacy Policy.

Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

Children’s Privacy

For users under 18, we require parental or guardian consent before collecting personal information. If you believe we have collected data from a child without proper consent, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this policy periodically. You will be notified of significant changes by a notice posted on our website. Please review this policy regularly for updates.

Contact Us

For more information about this policy or any privacy concerns, please contact us through the details provided in our Terms of Use - https://www.mambas.co.za/terms-of-use.

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